Comments on: How to play the Comcast word game http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/ Mixing the mundane with the insane to make life just a little more interesting... Sun, 02 Jan 2011 04:06:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: stone30 http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/comment-page-1/#comment-302 stone30 Sun, 02 Jan 2011 04:06:45 +0000 http://www.espinola.net/blog/archives/21#comment-302 What you need to do is play their <em>word game</em>.Their word game is not to call the teakettle black What you need to do is play their word game.Their word game is not to call the teakettle black

]]> By: ME2 http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/comment-page-1/#comment-113 ME2 Fri, 05 Dec 2008 21:04:43 +0000 http://www.espinola.net/blog/archives/21#comment-113 I full heartedly agree that their costs are too high for the level of service provided. It seems advantageous when you first get a package deal, but when the initial time limited has expired, you are left paying monthly rates that are higher than median. But never mind that. A bigger concern should be the data monitoring that they do. I have repeatedly been disconnected (for the lack of a better word regarding what they do to my connection) at specific times during the day if I am "streaming" data. The problem is, that frequently, that "stream" is me playing an online game: mainly Team Fortress 2. What happens is that I will be disconnected from Steam (required to play TF2 online). I wont be able to reconnect. I wont be able to surf/browse the web. I wont even be able to perform ping or trace route tests. My only recourse? Bounce (reset) my cable modem. Once I do that, I can resume using the Internet. The will happen consecutively, day-after-day, if my gaming habits are about the same across each day. If not, if I don't "stream" that much data, then I don't have a disconnection problem. In a word, Comcast: SUCKS. I have never been so aggravated by a service provider in all my life as an IT (Information Technology) professional. If it wasn't for the fact that they offer the fastest residential service that I can currently get, I most definitely wouldn't use them. And don't get me started on their lies about "HD (High Definition) channel programming"... I full heartedly agree that their costs are too high for the level of service provided. It seems advantageous when you first get a package deal, but when the initial time limited has expired, you are left paying monthly rates that are higher than median.

But never mind that. A bigger concern should be the data monitoring that they do. I have repeatedly been disconnected (for the lack of a better word regarding what they do to my connection) at specific times during the day if I am “streaming” data. The problem is, that frequently, that “stream” is me playing an online game: mainly Team Fortress 2. What happens is that I will be disconnected from Steam (required to play TF2 online). I wont be able to reconnect. I wont be able to surf/browse the web. I wont even be able to perform ping or trace route tests. My only recourse? Bounce (reset) my cable modem. Once I do that, I can resume using the Internet.

The will happen consecutively, day-after-day, if my gaming habits are about the same across each day. If not, if I don’t “stream” that much data, then I don’t have a disconnection problem.

In a word, Comcast: SUCKS. I have never been so aggravated by a service provider in all my life as an IT (Information Technology) professional. If it wasn’t for the fact that they offer the fastest residential service that I can currently get, I most definitely wouldn’t use them.

And don’t get me started on their lies about “HD (High Definition) channel programming”…

]]> By: Max Carter http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/comment-page-1/#comment-111 Max Carter Fri, 05 Dec 2008 17:37:02 +0000 http://www.espinola.net/blog/archives/21#comment-111 Upon the change from Insight to Comcast, my problems began. First, the service was much slower than InsightBB. The service did get a little better. Then they switched me to "Smart Zone" and ever since it has been worse, worser, and worst. Calls to the Tech service dept were meaningless, They had no other compaints. Finallyh on or about Dec. 1, 2008, they did acknowledge that they had several complaints on their service with "smart zone" and they were working on it. Results should be back to normal in a week or two. Back to normal is not good enough. Why can't Comcast give the customer what they pay for? They always want to charge extra fees to get you to where you were before they took over from INSIGHT. Are they not owned by the same parent comany? I am a triple Play customer as they like to say, TV is ok, cost is too high, Digital Voice, phone service is ok, costs more than most, High speed internet is a bilg joke. Thanks for listening. What can be done by all this complaining? Upon the change from Insight to Comcast, my problems began.
First, the service was much slower than InsightBB. The service
did get a little better. Then they switched me to “Smart Zone”
and ever since it has been worse, worser, and worst. Calls to
the Tech service dept were meaningless, They had no other compaints. Finallyh on or about Dec. 1, 2008, they did acknowledge
that they had several complaints on their service with “smart
zone” and they were working on it. Results should be back to
normal in a week or two. Back to normal is not good enough.
Why can’t Comcast give the customer what they pay for?
They always want to charge extra fees to get you to where
you were before they took over from INSIGHT. Are they not
owned by the same parent comany? I am a triple Play customer
as they like to say, TV is ok, cost is too high, Digital Voice, phone
service is ok, costs more than most, High speed internet is a
bilg joke. Thanks for listening. What can be done by all
this complaining?

]]> By: duh http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/comment-page-1/#comment-18 duh Wed, 09 Jan 2008 13:35:28 +0000 http://www.espinola.net/blog/archives/21#comment-18 HELLO! We don't HAVE a free market in the US!!!! That's the whole problem! HELLO! We don’t HAVE a free market in the US!!!! That’s the whole problem!

]]> By: ME2 http://www.espinola.net/blog/2007/11/how-to-play-the-comcast-word-game/comment-page-1/#comment-16 ME2 Tue, 18 Dec 2007 21:16:26 +0000 http://www.espinola.net/blog/archives/21#comment-16 It would be nice to be able to turn cheek and get our government to spank the naughty companies, but then we wouldn't be living in a free market economy. Its up to us as individual consumers to band together and launch our own complaints either in protest, boycott, or lawsuit. A lawsuit is underway. The more negative press we can muster, the better our situation can be. It would be nice to be able to turn cheek and get our government to spank the naughty companies, but then we wouldn’t be living in a free market economy. Its up to us as individual consumers to band together and launch our own complaints either in protest, boycott, or lawsuit.

A lawsuit is underway. The more negative press we can muster, the better our situation can be.

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